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Sunday, September 18, 2022
An ode to the CXO by Nav Thethi
The CXO is the most crucial role within an organization. When unifying customer, employee, and product data, how can CXOs ensure that companies are taking these insights at face value – not just hearing what they want to hear? We also dig into the future of experience in IoT, the metaverse, and how CX will change by 2030.
Hit on Customers’ Dopamine to Create Digital Experience More Personalized
Better customer retention and higher levels of consumer engagement can be attributed to personalization. Businesses may take advantage of co...
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I have seen co-located teams has been proven the best for overall success of project. Colleagues just sit all together, everything runs just...
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Last Monday (March 7, 2011), I passed the PMP exam at prometric centre (Gurgaon), and it was much relieving for me when I saw "Congrat...
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CXMStars Top CX Influencer 2023 is an yearly contest conducted by CXM.co.uk to recognize and honor top 24 influencers and rank them by thei...