Monday, February 13, 2023

Chosen as Top CX Influencer by CXM Community

CXMStars Top CX Influencer 2023 is an yearly contest conducted by to recognize and honor top 24 influencers and rank them by their activities, presence in community, and contributions throughout the year.

There were several rounds of assessment where after being nominated, we first have to share our contributions and accomplishments throughout the year, then judges will review and give us score, then open voting by online community.

This is the fourth year that CX Magazine has celebrated the Top 50 CXMStars™ from across the globe. In 2023, there were 150 nominees and around 7,000 votes total. 

This is my very first contest and I'm honored and thrilled to stand at rank #3 among top industry leaders. This is so wonderful motivation to keep me moving. Way to go...

Fueling Customer Experience Programs with Generative AI

Businesses are increasingly prioritizing the enhancement of customer experience across different industries. As a result, companies are stri...